Search the catalogue
It answers with the current price and stock.
Pre-sales
An unanswered question is a sale walking away.
Customer service is not only a cost: on your store, the chat advises and adds to cart.
Léa's moment
Sunday, 11:12 pm, on the product page.
She hesitates
She likes the shirt, but she has two questions and the store is closed.
Heylio answers and compares
It answers from your content and compares two shirts from the catalogue.
The shirt is in the cart
It is added from the conversation.
Léa and the Maison Lune store are illustration characters.
On your store
What the chat does.
Compare two products
Side by side, from your product pages.
Add to cart
From the conversation.
On Shopify, PrestaShop and BigCommerce.
Offer help at the right moment
On a product page, when the visitor hesitates between two sizes, on the cart page. Never more than one invitation per visitor over the period you set.
The options
Off by default. You switch them on.
Abandoned cart recovery
By email, with the customer's consent.
Shopify stores.
Back-in-stock alert
By email, when the product is back.
Search by photo
The visitor sends a photo, Heylio suggests similar products.
Available outside Shopify. Recognising the exact product comes later.
Voice call in the chat
Talk to Heylio from the chat bubble.
Measuring
Measure, without telling yourself stories.
Heylio compares visitors who saw the chat with those who didn't. As long as the gap isn't certain, no figure is shown.
Shopify stores.
Privacy
Consent first.
Contact details are only requested with the visitor's consent, never with a pre-ticked box.
Your turn
Put a sales assistant on every product page.
The chat is added to your store. Options stay off until you switch them on.